Turn Around Times at Business Card Source

DESIGN OF BUSINESS CARDS, PUNCH CARDS, and POSTCARDS:
After we receive your order and everything we need from you, within 24 hours or less, we will email you a link to view your proof(s) where you will have the opportunity to either approve it or request changes.

HOW QUICKLY YOU RESPOND to us determines how quickly your job will enter the print cycle. No job goes to print unless you approve it. The exception is exact reprints --
those jobs go directly into the print cycle without a proof.

ONCE YOU HAVE APPROVED A PROOF (OR ORDERED AN EXACT REPRINT/REORDER):
PRINT TIME OF BUSINESS CARDS, PUNCH CARDS or POSTCARDS is usually 3 - 7 BUSINESS DAYS after your approval is acknowledged. (Approvals and acknowledgement before NOON EST.)

Cari-a-Cards (Linen Announcement Cards) can take 5 - 7 business days for custom lithography printing.

• 2,500 quantities:   (non-standard run) 4 - 8 BUSINESS DAYS after you approve your proof.


• UNCOATED 14 pt:   4 - 10 BUSINESS DAYS after you approve your proof.


• 16 pt Dull Cover w/Matte or Gloss Finish:   7 - 15 BUSINESS DAYS after you approve your proof.


• Recycled 100# Matte Cover :   5 - 10 BUSINESS DAYS after you approve your proof.


• ROUNDED CORNERS (die-cutting):   Add 3 additional business days to standard turnaround time.


• HOLIDAYS:   Holidays can not be counted as BUSINESS DAYS (as the press does not run on holidays).


• WEEK ENDS:   Saturdays and Sundays are not counted as BUSINESS DAYS (the press, just like UPS, does not run on week ends).


• From November 25, 2011 through December 4, 2011:   BCS office and design staff will be at an International design conference with very limited internet access -- meaning orders will take longer to process and design turn-around time will increase. This will NOT affect jobs already released to print and at the press.


• PEAK PROCESSING PERIODS (usually before or during holiday season):   We may extend print times by an extra 3 BUSINESS DAYS during the holidays or peak processing periods. During such peak processing periods, we will NOT be able to accept RUSH jobs.

ONCE YOUR JOB HAS PRINTED, WE WILL SEND YOU A UPS TRACKING NUMBER SO THAT YOU CAN CHECK TO SEE WHEN YOUR SHIPPED PRODUCTS WILL ACTUALLY ARRIVE. WE HAVE PRESSES ON THE WEST COAST AND IN THE SOUTHERN PORTION OF THE MIDWEST SO THAT SHIPPING TIMES ARE MINIMIZED REGARDLESS OF WHERE YOU ARE SHIPPING TO WITHIN THE UNITED STATES. Currently, some products are only printed on the west coast.

NEED IT FASTER? CONSIDER RUSH PROCESSING:

DESIGN: As our design team turns around a job within 24 hours (industry standard is 3 days), there is no rush processing in regards to design -- you are already automatically getting the fastest turnaround in the industry in regards to design.

PRINTING RUSH: For an extra fee, we can identify the printing portion of the process to be prioritized. The order MUST be identified as a printing rush PRIOR to your proof approval. Only 14 pt card stock and certain quantities can be print rushed. You can add this service within the shopping cart as an add-on where offered.

PRINT RUSH Example: Orders approved by 9AM EST, will print in two business days and ship on the third business day.

SHIPPING RUSH: For an extra fee, we can identify the shipping portion of the process to be a faster option than GROUND shipping. The order MUST be identified as a Shipping Rush (whatever option you choose) PRIOR to your proof approval. Our standard shipping is GROUND. If you want other options, just email or call us (AFTER you have an order number). We can change the shipping type before your order is processed on the back end of operations and only before you release the job to print via your proof approval.

Exceptions to Design Turn Around Times: Our business is based upon an internet model. A loss of internet service or connectivity will naturally increase the turn around time based upon the length of the outage. (Sorry, we do not have direct control over items such as: server outage, connectivity outage, power outage due to weather, natural disaster, or a vehicular romance episode with a utility box or pole). You should attempt to contact us in the rare event of us having not responded to you within 24 hours (but, you also need to realize that service interruptions could also include an interruption in phone service where all you would get is an unanswered ringing phone).

Exceptions to Printing Turn Around Times: Even though we have more than one press in the country, severe weather conditions in the U.S. can affect printing operations (loss of power or other utilities necessary for normal operations). During the HOLIDAYs or during unusual peak volume periods, RUSH jobs will not be possible and we will contact you in this regard if you ordered a RUSH job during these time frames.

Exceptions to Shipping Turn Around Times: Severe weather conditions in the U.S. can affect UPS and/or Fed Ex operations. UPS and Fed Ex will post a message on their web sites providing expected delayed delivery info.